Policies & House Rules

  1. All memberships and training sessions are non-refundable, non-exchangeable, and non-transferrable.
  2. We will only discuss membership cancellations and suspensions with the person named in our contract. We will not discuss account information with parents, guardians, spouses, or anyone except the contract holder unless there is an extreme circumstance (such as a catastrophic injury to the contract holder or death).
  3. Apart from starting a membership in the middle of the month, where your rate will be prorated, all memberships will automatically draft on the 1st of each month. Even if your first month was charged on a different day, each additional month will continue to draft on the 1st of each month until the member suspends or cancels their membership WITH A 30 DAY ADVANCE NOTICE through the following links:



  1. We reserve the right to cancel or reschedule classes and training sessions at any time to accommodate holidays, special events, weather conditions, or whims of the Owners. No refunds or credit will be granted due to schedule changes.
  2. We don’t think this will happen much, but just in case, we reserve the right to:
    1. Refuse you entry to class if you turn up more than 5 minutes late.
    2. Ask you to leave a class if you are a pain in the glutes.
    3. Terminate your membership or training sessions at any time if you are a serial pain in the glutes*. Should it come to this, we will refund you the pro-rated balance on your membership or training sessions.
  3. All memberships are subject to the following rules and limitations:
    1. You must register and sign-in to every class you attend.
    2. If you are unable to sign-in to a class, you must alert our staff immediately so that your issue may be resolved.
    3. The scheduled class has priority on the space. If you are here for “extra” work, be mindful of the equipment, time, and space you’ll need so that it will not interfere with a scheduled class.
    4. You should review, understand, and adhere to the House Rules.
    5. Participation in the group class is at the sole discretion of the Black Box Fitness coaching staff. If the staff has concerns about your ability to safely participate in group class, you may be required to attend a personal session with a trainer to review movements before attending a regularly scheduled class.


* Determination of what constitutes a pain in the glutes is at the discretion of the Owners. We would only dismiss an athlete if all other attempts to rectify an issue have been exhausted.


House Rules

  • Be early. Give yourself enough time to prep for each WOD before class starts. Showing up at least 10 minutes prior to class is always a good habit to get into.
  • Check your ego at the door.
  • Clean up. Put away your toys. Wash your hands when you arrive. After the workout clean your area according to our current procedures. Wipe down your equipment after using it… all of it, even if you didn’t sweat on it. Pick up your used tape, markers, whiteboards, scrap papers, chalk, band-aids, water bottles, and sweaty clothes. Pack it in, pack it out, as they say. With clean hands, put away all the equipment you used back where it belongs.
  • Chalk stays in the chalk bucket. Don’t take it on a field trip around the gym, don’t use it to write on the floor. Try to keep dust and small bits contained in the bucket.
  • Respect our equipment. Drop as a last resort. Put things down gently. Dropping weight should be a necessity, not a convenience. Bumpers are designed for emergency dropping, not dropping every rep of the workout. ALWAYS keep your weight under control. NEVER drop an empty barbell. NEVER drop a kettlebell or dumbbell.
  • Bring things to our attention. If you notice that equipment is broken, lights are out, no toilet paper, etc.…. bring it to our attention so we can take care of it asap!
  • Try hard. Effort earns respect. Work hard. Don’t drag people down with a bad attitude. Be optimistic, have fun and push yourself and those around you to do better.
  • Push your limits. The only way to get stronger is to increase the load. Strive to go a little heavier and a little faster every class, but always maintain good, safe form. Never say, “I can’t.” When you want something you’ve never had, you have to do something you’ve never done.
  • Don’t cheat. No one cares what your score was. Everyone cares if you cheated. Be honest with everyone else and be honest with yourself.
  • Count properly. If you lose count, the next number is always 1. If you know you have trouble keeping count, ask someone to count for you.
  • Come to class. For newbies, make sure you’re staying consistent. For old hands, don’t start thinking that it’s okay to just do your own thing whenever you want to. There’s a myriad of reasons we have class — for starters, you’re less likely to bias yourself towards the things you’re good at; you’ll get some competition; and no matter how experienced you are, you still need coaching and you can still stand to work on the basics. If you have extra things you’re working on, there are special times right before or after class to work on them. The gym is not open except during the times posted on the schedule.
  • Take ownership. Be responsible and respectful and take pride in your gym. Don’t let others get away with things that are bad for them or bad for the gym. Remind people to take their clothes with them and pick up their water bottles. If you see someone doing something that you’re pretty sure will hurt them, tell them and tell a coach. Safety first!

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